After being a frequent reader of sites like customerssuck, notalwaysright, notalwaysworking, and so on, and also working in the retail field myself, I am inclined to think about the subject of complaining. Yes, there are a myriad of unfortunate reasons for a person to complain, (this one for example), at least on the part of the consumer, but when is it unreasonable to complain? It's a bit obvious to a person, somewhat, but that doesn't really explain why people complain about the radio station in a store, or when the sales total equals $6.66, or why someone thinks they're entitled to park for just a moment in a handicapped spot if they're not. All of these are on one end of the extreme, whereas someone who doesn't complain at all is on the other end, regardless of the terrible things that happen to them. I really can't see myself complaining about things very much. I'd have to accumulate a treasure trove of logical arguments and various facts to facilitate my role in the discussion that happens. I just can't complain to other people. It's not in me.